Shop Policies

Return and Refund Policy

All items come with a full money back guarantee! Your satisfaction is our foremost concern. If you are not satisfied with any item you purchase from us, you must return it in its original unused condition, with its original packaging, within 7 days of receiving items for full refund or store credit.

Please send an email via our 'Contact Us' page within 7 days of receiving the goods, and quote your name and order number. We will then send you a Returns Confirmation email with our returns address.

You then need to send the parcel to the address given in the Returns Confirmation email. You will be notified via email when your account is credited for the return (usually within 48 hours of receipt of the returned item).

If we made an error in your order we will refund the full purchase price plus postage costs for that item. We pride ourselves on quality control and check all products to the best of our ability before sending them out. In the rare instance that an item is faulty, we will refund your payment and along with any postage that you’ve had to pay to return to us upon receipt of item. Please note that we cannot be held responsible for any parcels sent to us that get “lost in the post”. We also reserve the right to reject any returns if we deem the item not to be shop worthy.

Order Cancellation Policy

You may cancel an entire order or an individual item from an order that has not yet been shipped by contacting us via our 'Contact Us' page. You will be notified via email when your account has been credited (usually within 48 hours of receiving your cancellation email). Please note that most orders are packed and shipped within 10 days of receipt of payment and orders cannot be cancelled once they have been shipped. However you may return the items. Refer to our Returns Policy.

Out of Stock

Should your ordered items be out of stock, we will notify you as soon as possible and provide you with an estimated arrival date.

Security and Privacy

We respect your privacy. Any and all information collected on this site will be kept strictly confidential and will not be sold, reused, rented, or disclosed.

Credit card details are only held whilst order/payment is being processed. After which card numbers are deleted.